Introduction

Welcome to PapaExport.com, an Indian online Global B2B (business-to-business) and Logistic platform operated by Zspeedo Global Solutions Pvt Ltd, a company registered under the laws of India. These Terms and Conditions ("Agreement") govern your use of the website, mobile application, and all related services offered through papaexport.com ("the Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must refrain from using the Platform.

This Agreement applies to all users of the Platform, including but not limited to registered suppliers, buyers, and visitors. Additional policies, including the Privacy Policy, Cookie Policy, and Return Policy, are incorporated herein by reference.

For the purposes of these terms and conditions, the term "Zspeedo" shall be used inter-changeably to represent both Zspeedo Global Solutions Pvt. Ltd. and Papaexport.com and Vice Versa. Expressions "you," "your," "user," and "users" refer to anyone using Papaexport.com. By using the website or interacting with other users, you agree that you have fully understood and accepted this agreement. You cannot use this website in any way if you don't want to be bound by this agreement.

Eligibility and Account Registration

To use the services provided on PapaeExport.com users must be at least 18 years of age and capable of forming legally binding contracts under applicable Indian law. Registration requires users to provide accurate, complete, and up-to-date personal and business information. This may include company name, contact information, business license number, tax identification number, and other relevant credentials.

Upon successful registration, users are granted a non-transferable, limited right to access and use the Platform. Users are solely responsible for maintaining the confidentiality of their account credentials and are liable for all activities conducted through their account. PapaExport.com.com is not liable for any loss or damage arising from unauthorized use of user accounts.

There are no official ways to accept or reject the terms and conditions in this document. Proceeding with using this website and associated services means you have agreed to everything in this document. If there is anything you do not agree with, you can contact Papaexport.com through the contact section with questions. Meanwhile, we ask you to avoid using the website and associated services, so please leave it while we assess your message and reply to it.

Provision of Services

2.1 While Papaexport.com can be accessed without actually registering an account, you will have to become a registered member to use the services. The website can restrict access to paying users without any notice based on breaking the terms and conditions at our discretion.

 

2.2 Some of the services available at Papaexport.com can be restricted or may vary for certain countries. There will be no warranties regarding access to all the services and their availability. The website can also restrict access or create various levels of access for different users.

 

2.3 Papaexport.com reserves the right to change or alter access to any services or features without notifying affected users upfront. If it's a fee-based service, users may still be affected, but they'll be able to enjoy the affected services without any major changes.

 

2.4 All promotions run by Papaexport.com are covered by the terms and conditions in this document. They include sponsored listings, promotion services, direct or indirect support for users’ content and associated work. Some promotions may be run by third parties occasionally. They can or cannot be announced by our website. Papaexport.com will also determine whether or not certain promotions can become available to all users

General User Responsibilities of Papaexport.com

3.1 Users must agree that they’ll comply with every law and regulation when using Papaexport.com and associated services based on the terms and conditions described in this document.

 

3.2 Users must agree that they'll never copy, download, sell, or distribute anything from Papaexport.com, from text and images to different forms of graphics and databases. You cannot reproduce any content from this website in any form whatsoever. Performing such acts, whether manually or automatically, through robots is forbidden unless written permission has been given by Papaexport.com. Anything not mentioned in the terms and conditions can't be used in any way.

 

3.3 Please go through our privacy policy to understand how we use your personal information when you access and use Papaexport.com. You can also review other policies and rules to understand how we provide product recommendations and suggestions based on how you use our website.

 

3.4. Papaexport.com can also promote or recommend content from third parties, which can be accessed through our website. Such content is accessed by links, API, or directly via third-party websites. Links can be accessed through words or graphics, such as banners. The terms and conditions of Papaexport.com don't apply to third-party websites. Once you are directed to a different website, you'll need to check the terms, conditions, and privacy policies before using them. By continuing, you acknowledge that Papaexport.com doesn't have anything to do with third-party websites. We cannot monitor or be held responsible for what you do or go through on third-party websites.

 

3.4.1 Links or subdomains assigned to Papaexport.com are the exclusive property of Zspeedo Global Solutions Pvt. Ltd. The company reserves the right to restrict access to such subdomains or other sections of the Papaexport.com website without any prior notice. The company will not be held liable or responsible if such a change will cause direct or indirect damage to any members or users.

 

3.5 You agree that any action to affect the integrity of our computer networks or systems is forbidden. Trying to gain unauthorized access to computer networks and systems is illegal, and those who attempt to gain such access will be prosecuted.

 

3.6 You agree that any action to affect the integrity of our feedback system is prohibited and may have harsh consequences. For example, it's not allowed to leave yourself positive reviews using different accounts or hurting someone's reputation with negative reviews.

 

3.7 Posting and displaying content on Papaexport.com will inevitably give our website the right to display, share, publish, edit, translate, or work on the respective content, even remove parts of it. This condition affects trademarks, logos, brands, information, and other types of content. Once uploaded and displayed on our website, we are given irrevocable and royalty-free access to the respective user content. Your content may then be used on Papaexport.com and third-party partners for any purpose that our website may benefit from. Content protected by data protection laws may only be used in compliance with the respective laws. 

 

3.8 As a member, you will have to accept all the terms and conditions in this document but also use Papaexport.com and associated services for business purposes only. The address you provide during registration is the main address of your business.

 

3.9 As you become a member, you authorize Papaexport.com to use your contact information, as stated in the privacy policy, for business purposes.

 

3.10 Members agree that any content they post or display doesn’t violate copyrights or trade names. They will be solely responsible for any violations. They also agree that they have the right to sell or trade services posted on websites described without violating any third-party rights.

 

3.11 Members agree to post accurate, complete, and lawful information rather than deceptive, misleading, threatening, obscene, or defamatory information. Posts must not be discriminatory in terms of race, religion, nationality, age, gender, or sexual orientation. Moreover, information posted must not violate anything in our policies, terms, and conditions. The information posted cannot break any laws or regulations. The same applies to links posted and the information available on such third-party websites.

 

3.12 Members agree to carry on lawful activities on Papaexport.com and conduct business transactions in good faith while sticking to agreements, terms, and conditions. Services must be used without defrauding business entities or people. Impersonation is illegal, as are phishing and spamming activities. Members cannot copy or exploit our own directories or listings, engage in activities that try to gain unauthorized access, or create liability for Papaexport.com and affiliate companies.

 

3.13 Members cannot use our services to engage in various activities similar to our business.

 

3.14 Should a member rely on a business referee, they must have all the required approvals, waivers, and consents to use such a service or post and publish personal information. All further comments and letters must be accurate and true.

 

3.15 Members must act in concordance with the terms associated with services provided by Papaexport.com. This means full cooperation is required when Papaexport.com may need to evaluate a member's behaviour or potential complaints.

 

3.16 Members understand that Papaexport.com will actively monitor and exercise a certain level of control over what's posted on the website. However, the website cannot be held responsible for the content or comments coming from members. Each member is responsible for everything associated with their account in terms of communication. Members can also be held liable from a legal point of view.

 

3.17 Members agree that they cannot use Papaexport.com for personal uses but only for business purposes. 

 

3.18 Members must observe local laws and regulations in their areas or countries and ensure they don’t break them while using Papaexport.com. If any law broken, member shall be held responsible for the same and Papexports.com shall not be held liable.

 

3.19 Members warrant and agree that they will respect laws in conducting business and are not subject to any restrictions. They also agree that they and their affiliates are not offering services or products that may trigger international laws or sanctions. Services must be stopped straight away if members fail to meet these requirements. Papaexport.com reserves the right to take appropriate action, such as terminating accounts if there are any suspicions about violating these terms and conditions.

 

3.20 Users must have the legal right to register on Papaexport.com and further use the associated services. The website is available to entities or professionals, including partnerships or sole proprietorship firms, who are legally allowed to have legally binding agreements. This means companies or professionals who are not legally allowed to operate in India are not authorized to use Papaexport.com. We reserve the right to refuse services to any user at any time.

 

3.21 The user identification and password are unique for each account. Members are solely responsible for security standards in terms of maintaining confidentiality of their credentials. They’re also responsible for how the account is used, such as the activities performed with it. If you suspect the security of your account might have been compromised, get in touch with Papaexport.com immediately.

 

3.22 As the unique owner of your account, you are solely responsible for all the activities associated with your account, such as posting information, accepting rules, subscribing to services, making payments, or communicating. As a direct consequence, you're the only one who can authorize such activities, too.

 

3.23 Members should understand that sharing account credentials with others or allowing others to use their accounts can cause harm to Papaexport.com. Members are solely responsible for indemnifying the website, directors, staff, affiliates, and representatives should damage occur as a result of sharing account credentials. Members must also understand that harm caused to themselves by sharing account credentials cannot be transferred to Papaexport.com. Our website cannot be held liable for any damage arising from such security breaches. We also reserve the right to suspend or terminate accounts in such situations without any liabilities to affected members.

 

3.24 As a registered member, you'll have to provide details about your business and services. The information must be up-to-date, complete, and accurate. Further changes in your business entity must be made on the Papaexport.com website as well.

 

3.25 Members agree that the contents they provide have a commercial profile. Buyers acknowledge the same thing.

 

Verified Member Accounts

4.1 Some of the services available at Papaexport.com can only be accessed by registered accounts or verified members. Unless you have written permission from Papaexport.com, you can only register one account. We reserve the right to cancel accounts or terminate access if we suspect that affected users have registered multiple times on our website. We can also reject registrations for any reason whatsoever.

 

4.2 Once registered on Papaexport.com, the website will automatically assign the respective user with a member ID and a password, which can be chosen during the registration phase. The registration requires an email address, mobile number and WhatsApp numberyou have access to in order to confirm it. Further communication will be conducted through the respective email address.

 

4.3 Verified members can communicate with each other and discuss deals prior to sealing them. This communication may include, but is not limited to, price negotiations, shipping considerations, and other discussions, terms, or conditions that may not be mentioned in the original listing. The entire process of selling, exporting, and collecting payments will be handled by Papaexport.com.

 

4.4 Members and suppliers can provide certain amounts of details based on the membership they have. Those with a premium membership can upload listings for an unlimited amount of products.

 

4.5 One of the main benefits premium members get is the consistent support with logistics from Papaexport.com. 

 

4.6 Papaexport.com offers a full service to those interested in using the service. This means there will be no after-payment, but suppliers will receive 100% of the payment before the goods leave Papaexport facility. Payments are made directly to bank accounts. Additional support is offered after the sale has been concluded as well. 

Verified Member Responsibilities

 

4.7 As a verified member, you can benefit from the Trade Protection offered by Papaexport.com. The process is the same for everyone using it. During the first phase of the process, the buyer will provide a down payment as a security deposit. The product will then reach the facility and will have to go through a detailed inspection in India. A detailed report of the inspection as agreed at the time of purchase will be available and will also include pictures, only to provide enough certification that goods meet the quality standards described in the listing and contract. The buyer will then pay the rest, while Papaexport.com will release the full amount to the actual supplier.

 

4.8 Verified suppliers are responsible for manufacturing products as described on the platform or according to the buyer’s specific requirements. Suppliers must provide all necessary certificates and/or quality standard certifications required for export.

 

Breaches by Users

5.1 Papaexport.com reserves the right to remove or reject content that may break laws, violate the terms and conditions, or subject our website to liability. The same applies to content that could infringe third-party rights or harm members in one way or another.

 

5.2 If Papaexport.com believes a member breaches a term or condition, the account can be suspended or terminated, restricted, removed, or affected by other restrictions. Such actions can be taken at the sole discretion.

 

5.3 Members can fall under an investigation if they face complaints from third parties and the grounds are real, they are believed to use stolen or false information and payment methods, or they are believed to cause legal issues or financial loss with their actions.

 

5.4 Papaexport.com will cooperate with regulatory or governmental authorities and agencies, as well as law enforcement agencies or other third parties in order to support the investigation of potential criminal activities. The website will also disclose private information regarding accounts and transactions conducted over Papaexport.com if requested by law enforcement bodies. Papaexport.com cannot be held liable for issues arising from a disclosure. Members agree to never bring any claims or actions against the website after such a disclosure.

 

5.5 Papaexport.com can terminate or suspend accounts if given notice that the respective members breach the terms and conditions. The website cannot be asked to investigate such breaches.

 

5.6 Members agree to never indemnify Papaexport.com and associated parties from any damage, loss, or liability that may arise from members' submissions of content, breaches, or violations of the terms and conditions.

 

5.7 Members agree that Papaexport.com cannot be held responsible for any issues associated with content or materials transmitted through its proprietary services by other members. This also includes defamatory, fraudulent, offensive, or misleading content.

 

Buyers on Papaexport.com

6.1 Product listings and supplier information are provided by suppliers. You acknowledge that Papaexport.com doesn't guarantee the accuracy of information for free suppliers.

 

6.2 It's your responsibility to consider only verified suppliers and assess product quality. Papaexport.com offers tools to help, but the responsibility lies with you.

 

6.3 As a buyer, you agree that Papaexport.com won’t be responsible for issues arising due to anytransactions conducted outsite the platform, even with verified members.

 

6.4 Buyers must adhere to the general user terms and conditions of Papaexport.com.

 

6.5 Buyers can make claims if any issues arise on the way, yet a claim must be lodged with evidence to be considered.

Buyer Responsibilities

 

6.6 Buyers must provide accurate shipping details and financial information during order placement.

 

6.7 Buyers are responsible for making payments as per the agreed terms. This includes an initial advance payment upon order confirmation and the remaining balance upon notification of quality inspection completion.

 

6.8 Buyers are responsible for any additional customs duties or import taxes applicable to international orders.

 

6.9 Buyers should clearly communicate needs and expectations to suppliers throughout the negotiation process. This includes order details and product quality.

 

6.10 Buyers should use only the secure and approved payment methods provided on the Papaexport.com platform to ensure protection and avoid risks.

 

Transaction and Export Facilitation Terms

PapaExport.com operates as a B2B export facilitator and intermediary platform that enables secure and transparent international trade between Indian suppliers and global buyers. In this model, PapaExport.com purchases goods locally from suppliers and exports them to international buyers, while ensuring complete control over quality, logistics, and payment protection.

This section outlines the transaction structure, responsibilities of all parties involved, and the conditions under which payments are released, shipments are exported, and refunds are issued.

Papaexport.com does have a strict system to ensure members use authentic information when they register, whether they use free or premium services. However, given the impossibility of providing a full check online, Papaexport.com can't be held liable for any issues arising from dealing with misleading or fraudulent members.

Members agree to provide all the information that could be required by Papaexport.com in relation with transactions. Failing to do so may lead to account suspension or termination.

Papaexport.com does not support or ease business transactions involving pharmaceutical or drugs products. Potential pharmaceutical products available on the website are advertised by registered members. Businesses or professionals interested in purchasing pharmaceutical products must abide by the laws and regulations in their jurisdictions, as well as the ones issued by India or other agencies responsible for it.

Buyer payment is secured as it is held by Papaexport.com and released to the supplier only after the order is received at a Zspeedo-assigned warehouse and a positive inspection report is confirmed.

 

Order Placement and Payment

When a buyer places an order:

• The buyer either pays in full or partially (advance) through the Platform
• PapaExport.com securely holds the payment and does not release any funds to the supplier at this stage
• The buyer selects:
  • Inspection service: internal or third-party
  • Logistics method: door delivery, FOB, CIF, or other shipping options offered by integrated logistics providers

Once the order is placed, PapaExport.com sends a notification to the supplier with the order details, specifications, delivery requirements, and timeline.

Supplier Responsibilities

The supplier agrees to:

• Sell the product to PapaExport.com at the agreed wholesale price
• Manufacture, package, and label the goods according to the buyer’s specifications
• Provide a third-party inspection report if the buyer selected that option during checkout
• Deliver the completed goods to a nearby PapaExport.com fulfilment centre or warehouse within India by the deadline
• Cooperate fully with PapaExport.com’s team during the inspection and pre-export handling

Failure to meet these responsibilities may result in the cancellation of the order and further penalties (explained below).

Quality Inspection and Compliance Check

Before shipment:

• PapaExport.com or a selected third-party inspection agency conducts a quality inspection
• The inspection checks for:
  • Product quality and conformity
  • Packaging standards
  • Order specifications
  • Any other conditions set by the buyer

Only if the product passes the inspection and all terms are met will PapaExport.com accept delivery into its export facility and proceed with payment.

If any inspection fails or if the product does not meet the agreed standards, the shipment is rejected and the supplier is notified.

Payment Release to Supplier

The supplier’s payment is only released after:

• The product has passed quality and compliance inspection
• The goods have been delivered to the PapaExport.com fulfilment centre
• All terms set by the buyer during order placement are fulfilled

PapaExport.com will then:

• Mark the transaction as approved
• Complete the local purchase from the supplier
• Transfer the agreed price to the supplier’s Indian bank account

Buyer Protection and Refund Policy

PapaExport.com offers full buyer protection throughout the transaction. The buyer’s money is held securely and is only released once all conditions are fulfilled. In the event that:

• The supplier fails to send the goods to the PapaExport.com facility
• The product does not pass the agreed inspection
• The product fails to meet the specifications or quality standards defined by the buyer
• The supplier withdraws, delays, or otherwise breaches the agreement

Then PapaExport.com will:

• Cancel the order
• Initiate a full 100% refund to the buyer
• Notify both parties of the cancellation outcome

This system ensures that the buyer’s money, product quality, and logistics are all fully protected.

Export and Delivery Handling

After successful inspection and acceptance:

• PapaExport.com handles customs clearance, documentation, international shipping, and deliveryaccording to buyer selected delivery terms at the time of order placement
• The buyer receives a tracking ID to follow every step of the order: production, inspection, dispatch, shipping, and final delivery

Buyers can track:

• Inspection reports
• Status of goods at fulfillment
• Shipment progress through logistics partners
• Final delivery confirmation

PapaExport.com ensures complete transparency and logistics reliability.

Settlement of Balance Payments (If Applicable)

If a buyer paid an advance at the time of order:

• PapaExport.com will notify the buyer once goods are ready and inspected
• The buyer must complete the remaining payment before export is initiated
• If the buyer fails to pay the balance in the required time, the order may be held or canceled as per platform policy

Legal Title and Export Responsibilities

Once PapaExport.com releases the supplier's payment and takes custody of the goods, it becomes the legal exporter. PapaExport.com is fully responsible for:

• Complying with Indian export laws
• Managing export documentation and declarations
• Arranging logistics and shipping to the destination country

Buyers and suppliers acknowledge that PapaExport.com acts as the official seller of record for the international shipment

Limitation of Liability

8.1 Every service provided on Papaexport.com is offered "as is, "within the availability, with all faults, and to the maximum extent allowed by local laws and regulations. This means Papaexport.com disclaims any possible warranty of quality, condition, performance, accuracy, durability, or merchantability. Any such warranty, implied or express, is excluded. The same applies to conditions, representations, and undertakings since they're also excluded.

 

8.2 Papaexport.com doesn't offer any warranties or representations regarding the information provided on the website. This means the website doesn't provide warranties for the accuracy, quality, completeness, and validity of any content or piece of information available on the website, but to the maximum extent allowed by local laws. Papaexport.com doesn't warrant that the build, display, import or export, distribution, or display of products or services offered through the website don't violate third parties. Since each member is responsible for the products or services they offer, Papaexport.com can't be held responsible for such information.

 

8.3 Members or users who download or obtain materials through Papaexport.com or associated services are responsible for the respective materials. Such materials are downloaded at each member's discretion and risk. Papaexport.com can't be held responsible for any problems or data loss resulting from such materials. At the same time, no information, content, or advice available on Papaexport.com can become a warranty, whether transmitted in a written or oral manner.

 

8.4 Papaexport.com can introduce users and members to third party services. Such websites or services can become available through Papaexport.com. It doesn’t mean our website offers a warranty for services, products or information available from these third parties. Papaexport.com and associates cannot, therefore, be held liable for such information, products or services.

 

8.5 Papaexport.com and associates, directors, officers or employers cannot be held responsible or liable for potential claims or losses that may arise from members using the website or associated services. Each member using the website agrees to indemnify the website harmless from any kind of issue arising from breaches of warranties, terms and conditions.

 

8.6 Every member agrees that Papaexport.com and associates cannot be held responsible for any potential claim, liability, damage, or loss that may arise from third-party claims regarding the content and information available on our website. Such liabilities also include legal costs on a full indemnity basis and may occur both directly or indirectly. This means members agree that materials, information, and content posted by users and members on Papaexport.com cannot make the website responsible for them. Even if the materials in cause are offensive, illegal, or defamatory, the website cannot be held responsible despite the damage they may cause.

 

8.7 Papaexport.com cannot be held responsible for any type of damage, including damage to the business, information, or finances, resulting from activities like the incapability to use the website or associated services in a responsible manner, defects in information, content, or goods purchased through the website or the violation of third party rights. On the same note, unauthorized access to third parties may cause damage to members, for which Papaexport.com cannot be held liable. The same applies to statements of members regarding the website or associated services. Any matters related to Papaexport.com and its services, including negligence, cannot be transferred to the website.

 

8.8 All exclusions of liability to each member under the terms and conditions in this document will only apply to the maximum extent allowed by local laws. Such limitations will apply regardless of whether or not Papaexport.com has been advised of such losses.

 

Force Majeure

9.1 Papaexport.com will not be held responsible or liable or asked to pay compensation for any type of loss that may arise from the failure of the service or system. The same goes for the unavailability of certain services, as well as the entire website or any other inconvenience. Causes are irrelevant and may include a system maintenance operation or shutting down systems for upgrades. The incapacity to transmit data or information due to the unavailability of communications terminals or equipment also goes among the main causes, not to mention force majeure events that Papaexport.com has no control over, such as earthquakes, floods, fires, wars, political issues, strikes, riots, terrorist attacks, explosions, governmental issues, acts of God, power failures or even orders of various types of tribunals. Cyber attacks and hacker attacks can be considered, too, as well as third-party problems of associated services.

 

Intellectual Property Rights

10.1 Papaexport.com is the one and only owner or licensee of all the rights to the content of the website. This means the website and any material or content available on it are protected by intellectual property rights under copyright all over the world. Everything related to the website will remain with the company and affiliates. Every right not claimed under the terms and conditions by Papaexport.com is reserved.

 

10.2 Papaexport.com, Papaexport, and all the icons and logos available on the website are registered trademarks of the company and affiliates. Such registered trademarks apply under different jurisdictions. They're protected by proprietary laws and cannot be used or replicated without written consent from our company. The unauthorized copying, alteration, or use of such elements is prohibited by the law.

 

10.3 Papaexport.com may occasionally rely on independent third parties for the smooth operation of the website but also to provide the associated services available on the website. For example, the verification or authentication process when logging in could be provided by third-party software. Members or users are not allowed to use any logos or trademarks associated with our independent third parties without written approval from them prior to their actual use.

 

10.4 To the largest extent allowed by local laws, all titles and rights to derivative content developed by Papaexport.com and its affiliates or third parties using user content will belong to Papaexport.com. Our website can freely use such content, which is assignable and licensable by our website to third parties or affiliates.

 

Anti-Money Laundering (AML) Compliance&Tax Compliance

All transactions are subject to monitoring under AML regulations. Suspicious activity may be reported to authorities without user consent. Users must not use the Platform for illegal financial activities. All users are responsible for understanding and fulfilling their tax obligations (e.g., GST, VAT import/export duties etc). NewExpress.com may request tax IDs or related documents for compliance.

 

Legal notices

 

12.1.1 Any legal demand or notice addressed to Papaexport.com must be made in writing. Such notices or demands can be sent to 4055, The Retail Park RajyashCity, Bopal, Ghuma Bopal, Daskroi, Ahmedabad, Gujarat, India, in person or by courier. Certified mail is also accepted. Notices and demands are not effective until they are actually received by Papaexport.com, only in the above-mentioned ways.

 

12.1.2 Any demand or notice made in a legal manner regarding a member will become effective if delivered by email to the registered address, in person, by certified mail courier. Notices made to members or users will be considered received when Papaexport.com can prove the communication has been sent to the respective members or users, whether in an electronic form or a physical form. 

 

12.1.3 Members and users agree that any type of demand, agreement, disclosure, notice, or other form of communication received from Papaexport.com satisfies the legal requirement that such communication is in writing.

 

12.1.4 content and information made available by members or users over Papaexport.com is monitored in more ways. Papaexport.com has automated systems to review things as soon as they go online. However, Papaexport.com also relies on manual reviews and monitoring systems to ensure content follows the terms and conditions. If anything illegal is discovered, it will be removed from the website without any notice at all.

 

12.1.5 Papaexport.com reserves the right to suspend specific or all services to any user or member who breaks the rules available on the website. There are a few factors that may affect the decision to suspend such services, such as the number of items posted publicly that break the law, as well as the number of notifications and complaints received within a particular period of time, which could be considered spam. Moreover, the percentage of such notifications related to the overall amount of information can also be taken into consideration, not to mention the severity of the problem. The intent of the user or member is considered as well, especially if proven evident.

 

12.2 Notices of illegal content of EU and EEA users

 

12.2.1 Papaexport.com has a straightforward notice system available to all users and members. While the website does have both automated and manual review systems in place, users and members can also show support by notifying the website about particular pieces of content that could be considered illegal. Services or products have the option to report abuse, yet users can also go through the help center or contact section of the website. Notices must include all the relevant details for the Papaexport.com staff to analyze them. Most importantly, the user or member making the complaint should provide a detailed explanation of why the respective information or piece of content is considered illegal. Then, the respective piece of content must be clearly indicated for the staff to review it. For example, a direct URL of the content will provide a good source. If only certain parts of the content are considered illegal, users or members must provide additional details to help the staff identify the content in question. The member making the complaint must provide their name and email address for further communication, especially if the information in question refers to Articles 3 to 7 of Directive 2011/93/EU, which cover the sexual exploitation and abuse of children. Last but not least, the complaint must include a statement that confirms that all the information in the report is considered complete and accurate.

 

12.2.2 If your notice or complaint is sent in an electronic manner, Papaexport.com will reply to it straight away and confirm the receipt, even prior to the actual review. Once the notice is reviewed later on, you will receive a notification about the decision taken by Papaexport.com, as well as how the decision may impact your experience on the website or its overall functionality.

 

12.2.3 Once the notice has been submitted, as a user or member, you also have the option to lodge a complaint. It has to be lodged within six months after the decision taken by Papaexport.com regarding your notice. The complaint can be lodged using our help center or the contact section on the website. Papaexport.com will operate in the exact same manner, meaning members will be informed of the decision once the complaint has been reviewed. Papaexport.com also gives members the option to have a dispute settlement or other similar mechanisms without reaching courts. It is important to know that submitting too many notices or complaints can be considered spam, but only if they are unfounded and the review decisions are not in your favor. Given this potential issue, Papaexport.com may choose to suspend the member from sending further notices and complaints, but not before issuing a warning first. For instance, users reporting the same content or information multiple times could be warned, especially if the content in question does not violate policies, terms, and conditions on Papaexport.com.

 

12.2.4 Should a notice or complaint go beyond Papaexport.com, you can pick a certified out of court settlement third party to help solve the dispute associated with our website and the decision after reviewing a notice or a complaint. In such a situation, Papaexport.com and the member will engage with the respective settlement third party in the attempt to solve the dispute, in good faith.

General Provisions

13.1 While additional agreements might be considered when using Papaexport.com, the terms and conditions in this document represent the main form of agreement between Papaexport.com and you, the user, or the member. They are written and given out to govern how you use Papaexport.com and its associated services. These terms and conditions have power over oral or written agreements relating to the same subjects.

 

13.2 Papaexport.com and users or members are considered independent contractors. This means Papaexport.com operates as a seller/exporter of the listed products. Suppliers provide products to Papaexport.com, which in turn, sells these products to buyers.

 

13.3 If any point in the terms and conditions in this document will become unenforceable or even invalid, the respective point will be immediately deleted from the document. Remaining points, however, will remain valid and enforceable. It is each user’s responsibility to go through the terms and conditions in this document prior to using Papaexport.com and associated services. We reserve the right to update this document as we see suitable, without any notices at all.

 

13.4 Every heading in this document is set as a reference, to help organize the document and help users and members find the information they require without spending too much time. Headings do not define in any way the purpose of the content.

 

13.5 Any potential failure to enforce your failure to act according to the terms and conditions should not be considered a waiver of that right. Papaexport.com is trying to make sure each aspect in the terms and conditions is fully respected by every user or member using the website and associated services.

 

13.6 Papaexport.com reserves the right to assign certain terms and conditions in this document or the whole document to a person or entity. Such a transfer may include every right mentioned in the terms and conditions, as well as benefits, titles, duties, or obligations associated with the document. Users and members, on the other side, do not have the right to assign the terms and conditions to a separate entity or individual, whether in whole or part.

 

13.7 The agreement consisting of these terms and conditions is governed by the laws available in India if you get a contract with Zspeedo Global Solutions Pvt. Ltd. Parties involved in such a contract must submit to the jurisdiction of India.

 

13.8 Should you be interested in making a comment on the services available at Papaexport.com, feel free to look for the contact section on the website and get in touch with the customer service team, whether you would like to provide feedback or have questions about the terms and conditions.

 

Communication Policy

All user interactions must occur through Platform-provided channels. Sharing contact information for off-platform transactions is not allowed. Abuse or harassment through messages will lead to account penalties.

Entire Agreement and Severability

These Terms constitute the complete agreement between users and NewExpress.com. If any part of the Terms is found unenforceable, the remainder will continue in full force.